AHFE Privacy Policy

 

Privacy Policy

This Privacy Policy (Privacy Policy) applies to A Hero for Epileptics (hereby used as AHFE, we, us or our) website at https://www.aheroforepileptics.org/ and any pages thereof (Website) and is intended to inform you of the terms regarding your use of the Website and the procedures AHFE employs regarding collection, use, and disclosure of information gathered through the Website.  AHFE is committed to protecting the privacy and security of those who visit the Website.  This Privacy Policy is part of the Terms of Use of the Website.

AHFE cares about the privacy of our members, online users, donors, and visitors.  AHFE operates the Website in accordance with the following Privacy Policy.  By using the Website, you consent to and agree to be bound by the terms of this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, you should not use the Website.

Data Collection

We may collect information that identifies you or can be used to identify or contact you (Personally Identifiable Information), including your name, address, email address, telephone number, and billing and credit card information, in different manners and at different pages on the Website, such as when you sign up or register with AHFE or otherwise interact with AHFE or the Website.  We may collect non-Personally Identifiable Information when you visit the Website.

When you sign up or register online with AHFE

When you sign up or register with AHFE online, including for our email list or any of our events, you may be asked to provide Personally Identifiable Information including your email address and zip code.  You may also provide us with your name, postal address, and telephone number.  However, this information may not be required.

Please note that it is not necessary to register or submit any Personally Identifiable Information in order to visit AHFE’s Website.  However, some features of the website, such as signing up for our email list or events, may require the submission of Personally Identifiable Information.

When you place an order at A Hero for Epileptics

AHFE will ask you to provide Personally Identifiable Information necessary to fulfill your order request.  This may include your name, billing and shipping postal addresses, telephone number, email address, and credit card number.

When you donate or make a gift to AHFE, purchase a membership, or register for an event

When making a donation, purchasing a membership, or registering for an event, you will be asked to provide Personally Identifiable Information necessary to process and service your request.  This may include your name, billing and shipping postal addresses, membership number, telephone number, email address, and credit card number.

When you send AHFE an email or message AHFE through the Contact or Contact the Shop pages on the Website

AHFE is pleased to receive emails from you.  Should you choose to send an email to AHFE, your message and email address will be forwarded to the appropriate department within AHFE, and we will save your contact information as part of our permanent records.  Please be aware that any message, material, ideas, concepts, or other information sent to AHFE by email will be treated as non-confidential.

When you sign up for a volunteer activity or apply for a job or internship

When you register to be a volunteer by sending an email to AHFE's volunteer department or apply for a job or internship at AHFE, we may request your telephone number or email address in order to contact you for an interview.  Should you participate further in the recruitment process, AHFE may request that you appear in person for an additional interview, and you may be required to provide additional information, including your name, postal address, telephone number, email address, and photo ID.  You may also be required to complete a background check.

Use of Information

Internal use

We will use your Personally Identifiable Information in order to respond to your request, process your contribution, fulfill your online order, or to understand who uses the Website.  We may also use Personally Identifiable Information and non-Personally Identifiable Information to provide and improve the Website and to analyze usage of the Website. 

If you use a credit card to make a donation, gift, or payment, your credit card information will be temporarily stored on a secured server only for as long as necessary to process your payment.

We may use your information to inform you of events, send you AHFE email and newsletters, request monetary contributions, and send you promotions and updates about A Hero for Epileptics.  You may opt out of receiving emails by following the unsubscribe instructions included in the email message or by emailing Michelle@AHeroforEpileptics.org or calling 917-548-1565.

We may acknowledge you by name in our publications or on our Website if you make a donation or purchase a ticket to one of our events, unless you request that your donation or purchase be anonymous.

From time to time, AHFE may conduct surveys.  We may use the information gathered from the surveys to better understand our users, donors, members, and friends and determine how best to serve them.

AHFE may combine the information you provide us online with other Personally Identifiable Information, such as geographical information and purchase history, in order to better serve our visitors and Website users.

AHFE’s Website automatically collect some anonymous "non-personally identifiable" aggregate information, which may include visitors' type of browsers, operating systems, Internet Service Providers, and other similar information.  The information collected is used for statistical purposes to monitor how visitors to AHFE’s Website navigate our site, allowing us to tailor our Website to better accommodate our visitors.

External use

We will only use your Personally Identifiable Information for the purposes described in this Privacy Policy or as otherwise disclosed at the time we request such information from you.  We do not sell, trade, share, or transfer your personal data to any third parties, other than to a third party who acts as an agent and stores personal information on our behalf or as otherwise described in this Privacy Policy. We may share non-personally identifiable aggregate statistical data with third parties.

Except as provided in or permitted by this Privacy Policy, we will not share, sell, or distribute any of the personal information you provide to us without your consent unless we believe it is required by law.  We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any defamatory, obscene, or otherwise illegal material on the Website.

AHFE may disclose Personally Identifiable Information to third-party vendors or independent contractors it engages in order to help it better serve visitors and customers (to the extent necessary to provide such assistance), including vendors that assist us in fulfilling orders through the online shop or processing donations and gifts.  AHFE requires its vendors and independent contractors to maintain the confidentiality and security of AHFE information to which they are provided access in a manner consistent with this Privacy Policy and restricts the vendors from using the information in any way not expressly authorized by AHFE.

We may disclose Personally Identifiable Information in special circumstances when we have reason to believe that disclosing this information is necessary to protect the safety and/or security of our users, the Website, or the general public. 

We reserve the right to transfer Personally Identifiable Information and other information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of AHFE provided that the third party agrees to adhere to the terms of this Privacy Policy.  We will notify users of any such transfer through notice on our Website. 

Your Options

We recognize that you may wish to correct, update, or change your Personally Identifiable Information or limit the ways in which we contact you and use your information.  AHFE offers the following options:

Correct, update, change, or delete your Personally Identifiable Information

You may correct, update, or delete your Personally Identifiable Information on file with AHFE or change your preferences with respect to communications and other information you may receive from AHFE at any time by emailing us at Michelle@AHeroforEpileptics.org or calling 917-548-1565.  The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personally Identifiable Information may exist in a non-erasable form that will be difficult or impossible for AHFE to locate.  Following receipt of your request, we will update, correct, or delete your Personally Identifiable Information, as requested by you, from all our readily searchable databases.  Such updates, corrections or deletions will not have an effect on any information we have provided to third parties in accordance with this Privacy Policy prior to such updates, corrections, or deletions.

Opt out of receiving emails

You may opt-out by emailing Michelle@AHeroforEpileptics.org, calling 917-548-1565, or following the unsubscribe instructions included in the email message.

Opt out of receiving postal mailings

You may contact us at anytime by emailing Michelle@AHeroforEpileptics.org or calling 917-548-1565 and letting us know that you would not like to be contacted by mail.

Data Security

The security of your Personally Identifiable Information is important to us.  We employ commercially reasonable security measures to protect such information.  Nonetheless, because no security measures are completely effective, we cannot ensure or guarantee the security of any Personally Identifiable Information you transmit to us, and you do so at your own risk.

When you submit personal and credit card information through the Website, AHFE receives such information using secure socket layering (SSL) technology.  We have put in place appropriate physical, electronic, and administrative procedures for Personally Identifiable Information that we collect online through the Website.

We cannot ensure the security of any Personally Identifiable Information you choose to make public in a comment.  Also, we cannot ensure that parties who have access to such publicly available information will respect your privacy.  Please exercise caution when deciding to disclose Personally Identifiable Information in comments.

Children

AHFE does not knowingly collect personal data from children under the age of 13.  If you are under the age of 13, please do not submit any personal data to AHFE.  AHFE encourages parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing children to never provide personal data to AHFE without their permission.  In the event AHFE learns it has inadvertently gathered personal information from children under the age of 13, AHFE will take reasonable measures to promptly erase such information from its records.

Cookies

AHFE’s Website use cookies (small files that store information on your computer's web browser) or other tracking technologies to enhance user experience on the site.  Cookies are used to perform certain functions such as saving personal interests and preferences, delivering content specific to these interests and preferences, and tracking activity on the Website.  You may set your browser to notify you when you receive a cookie and delete any cookies you receive. 

Links to Other Sites

This Privacy Policy does not apply to the collection and use of any information gathered by or through any third-party Website.  AHFE is not responsible for the privacy practices or the content of any third-party Website, including any such Website to which the Website provide links.  AHFE encourages you to review the privacy policies of third-party Website to understand what policies apply to their collection and use of your information.

Changes to Privacy Policy

AHFE reserves the right to modify this Privacy Policy from time to time and, if we do, we will post the revised Privacy Policy here so that you will always know the terms regarding how we collect, use, and disclose your information.  Your continued use of the Website following the posting of changes to this Privacy Policy will mean that you accept those changes.

Contact Information

If you have any questions or comments about this Privacy Policy, please contact:

A Hero for Epileptics
28-11 200th Street
Bayside, NY 11360
Email: Michelle@AHeroforEpileptics.org
Telephone: 917-548-1565

Updated September 4, 2017